All surgeries are by appointment during the following times:
Langford Monday to Friday 08.00 - 18.30.
Victoria House Monday to Friday 08.00 - 18.300
Both Langford and Victoria House are closed during lunch time - 1pm to 2pm. We do not take phone calls during that time but are available in an emergency for walk-ins or call our emergency-only number, 07704 796 927.
Ambrosden Branch Surgery Monday 11.00 – 13.00, Closed Tuesday, Wednesday, and Thursday, Friday 10.00 - 12.00. Please note from Monday 11th March 2019, Ambrosden will open on a Monday only.
Monday - Friday: The majority of appointments are routine please call between 11.30 and 15.30 whenever possible to book a routine appointment. Urgent appointments can be made by calling at the reception desk or telephoning 248585 between 08.00 and 18.00 during the week. If you want to see a particular doctor, it is preferable to make an appointment in advance. If you have an urgent problem you will be seen the same day, but not necessarily by the doctor of your choice.
Please note the surgery does not provide a walk-in service.
If you have an urgent medical need please telephone us and you will be added to the triage list.
If you walk-in and ask to be added to the triage list you may well be asked to go home and wait for a call from the practice.
We have limited waiting room space which for patients who have a booked appointment only.
10 Minute Appointments
GP appointments are for 10 minutes.
Please help us keep to time by remembering your appointment is for 10 minutes only.
If you have multiple problems you can request a double appointment.
You can now book appointments on line via the link at the top of this page; if you currently request your repeat prescriptions on line you can use the same log in details. For new patients, before using this service you must obtain your personal registration details from reception; click here to find out how to sign up for this service.
If you think that your problem will take longer than the routine 10 minutes with a doctor (15 minutes with a nurse) to discuss, or you have several unrelated problems, please let the receptionist know so that a longer appointment may be made. Try to see the same doctor to follow-up on a particular problem. If the doctor asks you to come back, please make the follow up appointment before leaving the practice to ensure you are seen in the time scale advised, it is not appropriate to use emergency appointments for follow ups.
*Please note, we currently only have a limited number of appointments available online for patients wanting to book an appointment with a GP. Please bear with us while we arrange for more appointments to be available.*
Langford Child Health Clinic
(Doctor/practice nurse) Tuesday Morning
(Health visitors) Wednesday Afternoon
Choice of Doctor
You will be registered with the practice. As a general rule, we would encourage you to get to know and see one doctor which would be your registered doctor (except under exceptional circumstances), especially if you have an ongoing medical condition or need a follow-up of some tests or a referral which might have been instigated by a particular doctor. Seeing several different doctors about the same problem can potentially lead to a delay in diagnosis and instigation of the appropriate treatment.
If you feel you need telephone advice from the doctor or nurse, the most convenient time to telephone is between 10.30 and 11.30. The receptionists have been asked not to interrupt a doctor if they are with a patient unless your call is urgent; you may therefore be asked to call back or leave a telephone number where your doctor may contact you.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
'Sit and wait' Phlebotomy Clinic (from 8th January 2019)
We hold a 'sit and wait' phlebotomy clinic every morning except Fridays, from 9am to 11.30am at one of our surgeries:
At Langford: Mondays / Thursdays
At Victoria House: Tuesdays / Wednesdays
Please ensure you attend the correct surgery when coming to the drop-in clinic, and that you speak to a Receptionist when you arrive so that we know you are here!
Please be aware that in exceptional circumstances due to excess numbers the 'sit and wait' clinic may not be able to see everyone.
Please note, from Monday 18th March our Sit & Wait Phlebotomy Clinic will temporarily be suspended. We will inform our patients as soon as we are able to restart them again.
Extended hours at PML's Neighbourhood Access Hubs
Our patients now have even better access to a doctor at the weekends and in the evenings. Neighbourhood Access Hubs developed by Principal Medical Limited (PML) on behalf of Oxfordshire practices in 2015, have extended their opening hours so that yet more patients can benefit from national GP Access funding (GPAF). This is great news for the 300,000+ patients registered with the 36 PML GP Federation practices in Oxfordshire.
The aims of the service remain the same; patients requesting a pre-bookable GP appointment at their own practice, may be offered an appointment at a nearby location, with a local GP or nurse who has access to their medical records.
This provides more appointments for patients during the day, the evenings and at weekends, while relieving GP practices of some of the pressure of providing treatment for minor illnesses.
What does this mean for you?
- No change in the booking process for appointments.
- You may be offered an appointment during normal or extended hours at a Hub location.
In North East Oxfordshire, hub sessions are held at Bicester Health Centre, Key Medical Practice and Gosford Hill Medical Centre or other local GP practices at various times between the hours of 9:00am and 6:00pm Monday to Friday, and on Saturday mornings.
Appointments can be booked through your usual GP Practice reception.
Pre-bookable appointments may be available at other North East Oxfordshire GP practices (Bicester, Kidlington, Islip) Monday – Friday, between 6.30pm and 8.00pm.
Your usual GP practice can provide up-to-date information on appointment times and locations of Hubs.
Making more time available at the Surgery means that we will be able to put more focus into preventive care, offering longer appointments and concentrated treatment for patients with long-term conditions and complex needs.
Find out more about the Neighbourhood Access Hubs here: https://www.principal-medical.co.uk/pml-services/