NEW: Snow and today's surgery - Monday 11th December
With the snow affecting our roads and closing schools, we know that a lot of you may have to cancel your appointments today.
Indeed, we may also have to delay, or cancel appointments for those GPs/Nurses who are unable to make it into surgery - including our Ambrosden Surgery, and there may be delays in answering phone calls as well.
We will endeavour to get in touch with those patients who will be affected as soon as possible this morning, so please keep an eye on your phones for a phone call from us.
UPDATE: due to staff shortages, our Dispensary at Langford will be closed from 1pm today.
Our main dispensary at Victoria House WILL be open.
If you have any medication enquiries please do contact the dispensary team at: firstname.lastname@example.org
- or you can visit the surgery
- or, if you need to request medication, do this via Patient Online (you can also email your request as well).
So with that in mind, please try NOT to ring us if it is NOT an urgent issue. If you do need to cancel your appointment, please try to do one of the following before calling:
- Cancel your appointment using Patient Online
- Reply to your appointment reminder text with the word 'CANCEL'
Thank you for your co-operation and understanding
Alchester Medical Group
Ambrosden Christmas Opening times 2017
We will be closed at Ambrosden from Friday 22nd December through to the New Year.
Monday 18th December - OPEN AS NORMAL
Wednesday 20th December - OPEN FOR MEDICATION COLLECTIONS
Friday 22nd December - OPEN AS NORMAL
Monday 25th December - CHRISTMAS DAY, CLOSED
Wednesday 27th December - CLOSED
Friday 29th December - CLOSED
Monday 1st January - NEW YEARS DAY, CLOSED
Wednesday 3rd January - OPEN FOR MEDICATION COLLECTIONS
Friday 5th January - OPEN AS NORMAL
Important - check your email spam box
You might have been sent an email from us - but not know it. Please check your spam box to be sure.
EVENING AND WEEKEND APPOINTMENTS via Extended hours at PML's Neighbourhood Access Hubs
Our patients now have even better access to a doctor at the weekends and in the evenings. Neighbourhood Access Hubs developed by Principal Medical Limited (PML) on behalf of Oxfordshire practices in 2015, have extended their opening hours so that yet more patients can benefit from national GP Access funding (GPAF). This is great news for the 300,000+ patients registered with the 36 PML GP Federation practices in Oxfordshire. READ MORE ABOUT THIS HERE
Restrictions on prescribing Over the Counter medicines
The latest guidance from the OCCG - see the Prescriptions page here for more information (information is at the bottom of the page).
Ambrosden Closure Dates - One Monday a month starting in April 2017
Ambrosden Surgery will be closed on the following days:
Monday April 10th
Monday May 8th
Monday June 5th
Monday July 3rd
Monday August 7th
Monday September 11th
Monday October 2nd
Monday November 6th
Monday December 4th
These days are subject to change; we will endeavor to inform you as soon as any changes occur.
Don't forget - to keep up with the latest news from your GP practice, visit this website, like us on Facebook - @AlchesterMedicalGroup, and follow us on Twitter - @AlchesterMed
Ambrosden Medication Collection Days
Ambrsoden is no longer open on a Tuesday and Thursday for medication collection. You will be able to collect your medication on a Monday (11am-1pm), Wednesday (10am-12pm), and Friday (11am-12pm), or you can speak to a Dispenser / Receptionist who can help arrange an alternative collection.
Ambrosden Surgery - new opening times from November 2017
We have had a change to our opening days at Ambrosden Surgery from 1st November 2017.
We are now open on the following days:
Mondays 11.00 - 13.00
Wednesdays 11.00 - 12.00 MEDICATION COLLECTION ONLY - NO CLINIC
Fridays 10.00 - 12.00
This means that we will no longer be open to appointments on a Wednesday, but we will now be open on a Friday.
Telephone number to use for all patients
PLEASE NOTE THE NUMBER YOU NEED TO RING TO SPEAK TO RECEPTION IS 01869 248585 AND NOT 01869 245665. Please ring this number and you should be able to get through to us.
The reason for this phone number change is that we have moved our Reception team to be based at Victoria House Surgery where we can better deal with our phone calls. If you were to ring Langford Medical Practice, those phone calls then get routed through to Victoria House Surgery, which result in even more delays. Accordingly, we would as that you ring this number if you would like to contact the surgery: 01869 248585.
Our Reception team will be able to book appointments for Langford Medical Practice, pass messages onto any member of staff based at Langford, etc. This does not mean you cannot visit Langford in person to make an appointment or speak to a Receptionist - we will still have Receptionists based at Langford to assist you.
Please be assured that we are aware of the problems our patients have had for the last few weeks in trying to ring us, and we are trying to address them as quickly as we can. Thank you for your patience.
Patient Access for patients of Victoria House Surgery
If you haven't renewed your Patient Access account since the 1st of October 2016, please contact the surgery and renew it BEFORE requesting medication, as your account will have become inactive due to the recent practice merger and we won't see any requests you put through. You will need to renew your account before you are able to use this service.
In other news: