DNA Statistics

Thank You

In September 2020, 248 patients contacted us to cancel or rearrange their appointment because they couldn't make it, and 6299 patients attended their appointments (either in person, or via phone or video call).

Missed Appointments

However, in September, 114 patients DNA their appointment. These are appointments that patients did not attend and did not contact us to cancel their appointments. 

Please remember to cancel an appointment if you can't make it, even if you cancel quite late we can usually hand the appointment over to someone who needs it.

Ways to cancel your appointment

You can use Patient Online - register for this at the surgery where we will activate your account and then you can manage your appointments at home, including cancelling your appointments.

Make sure we have your up to date contact details - if we have a mobile number from you then you will receive a text message reminder the day before your appointment. You can cancel your appointment from this text message. 

Thank You

DNA Statistics

Here you will find a list of previous month's DNA appointments. From October 2017 we are able to give further details on our appointments, such as the DNA % rate.