DNA Statistics
Thank You
In September 2020, 248 patients contacted us to cancel or rearrange their appointment because they couldn't make it, and 6299 patients attended their appointments (either in person, or via phone or video call).
Missed Appointments
However, in September, 114 patients DNA their appointment. These are appointments that patients did not attend and did not contact us to cancel their appointments.
Please remember to cancel an appointment if you can't make it, even if you cancel quite late we can usually hand the appointment over to someone who needs it.
Ways to cancel your appointment
You can use Patient Online - register for this at the surgery where we will activate your account and then you can manage your appointments at home, including cancelling your appointments.
Make sure we have your up to date contact details - if we have a mobile number from you then you will receive a text message reminder the day before your appointment. You can cancel your appointment from this text message.
Thank You
DNA Statistics
Here you will find a list of previous month's DNA appointments. From October 2017 we are able to give further details on our appointments, such as the DNA % rate.
| Month | Number | DNA % Rate of booked appointments |
| September 2020 | 114 | 1.8% (6299 booked appointments) |
| August 2020 | 83 | 1.7% (4954 booked appointments) |
| July 2020 | 90 | 1.7% (5249 booked appointments) |
| June 2020 | 64 | 1.4% (4638 booked appointments) |
| May 2020 | 51 | 2.1% (2451 booked appointments) |
| April 2020 | 78 | 6.7% (1171 booked appointments) |
| March 2020 | 216 | 7.3% (3882 booked appointments) |
| February 2020 | 216 | 4.5% (4782 booked appointments) |
| January 2020 | 270 | 4.5% (5923 booked appointments) |
| December 2019 | 258 | 5.1% (5073 booked appointments) |
| November 2019 | 366 | 6.2% (5926 booked appointments) |
| October 2019 | 249 | 4.7% (5312 booked appointments) |
| September 2019 | 246 | 4.9% (5012 booked appointments) |
| August 2019 | 180 | 4.4% (4136 booked appointments) |
| July 2019 | 246 | 4.7% (5245 booked appointments) |
| June 2019 | 217 | 4.6% (4697 booked appointments) |
| May 2019 | 273 | 5.6% (4907 booked appointments) |
| April 2019 | 297 | 6.6% (4484 booked appointments) |
| March 2019 | 240 | 5% (4790 booked appointments) |
| February 2019 | 186 | 4.3% (4360 booked appointments) |
| January 2019 | 271 | 3.1% (8866 booked appointments) |
| December 2018 | 294 | 4.4% (6644 booked appointments) |
| November 2018 | 349 | 4% (8643 booked appointments) |
| October 2018 | 335 | 3.8% (8718 booked appointments) |
| September 2018 | 257 | 3.5% (7417 booked appointments) |
| August 2018 | 255 | 3.5% (7245 booked appointments) |
| July 2018 | 292 | 3.6% (8013 booked appointments) |
| June 2018 | 286 | 3.6% (8053 booked appointments) |
| May 2018 | 269 | 3.3% (8266 booked appointments) |
| April 2018 | 265 | 3.3% (8114 booked appointments) |
| March 2018 | 290 | 3.3% (8796 booked appointments) |
| February 2018 | 238 | 2.8% (8365 booked appointments) |
| January 2018 | 322 | 3.4% (9556 booked appointments) |
| December 2017 | 251 | 3.6% (6946 booked appointments) |
| November 2017 | 310 | 3.5% (8729 booked appointments) |
| October 2017 | 351 | 4.1% (8588 booked appointments) |
| September 2017 | 281 | |
| August 2017 | 269 | |
| July 2017 | 231 | |
| June 2017 | 310 | |
| May 2017 | 265 | |
| April 2017 | 279 | |
| March 2017 | 298 | |
| February 2017 | 246 | |
| January 2017 | 282 | |
| December 2016 | 288 | |
| November 2016 | 358 | |
| October 2016 | 346 | |
| September 2016 | 209 |