IT SYSTEMS DOWN - FRIDAY 19th JULY 2024

Our Clinical IT system is down, which means we are unable to book appointments, or prescribe medications, or any of our usual workload.

Due to this we've turned our phones over to our emergency closure message - unfortunately without our IT systems working we are unable to help you when you call us.

This is a national problem and we know our Clinical System owners are working hard to get it back up and running again.

When the system is working again, we will be able to take your phone calls again. Please keep an eye on our Facebook page or our website for updates.

Please note: if you have an appointment booked please do still attend.

IMPORTANT: if you require assistance which cannot wait until we are able to help you, call 111, or if you are in need of emergency medical assistance, please dial 999.

Thank you for your patience at this time.

Alchester Medical Group

Update (16:20pm)

We expect the work being done to fix this to go on through the weekend. We hope we are back up and running by Monday 22nd July but cannot guarantee it at this time. Please do continue to keep an eye on our website or our social media pages for updates.

Published: Jul 19, 2024