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Prescriptions
Ordering a repeat prescription
- Please allow us 72 hours (three working days), to process your prescription request.
- We do not accept repeat prescription requests over the phone.
- Please submit medication requests at least 1 week before you run out.
- Early requests may not be processed unless you notify the dispensary of reasons like holidays.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Order online
The easiest way to order your repeat prescription is online.
Ways to order
Order via our dispensary
Our Dispensary is located at Victoria House Surgery. See when we are open.
We will process your request as usual, and the dispenser will contact you if needed; we typically don’t reply if there’s no query. We dispense prescriptions for patients living more than one mile from the nearest pharmacy. If you reside in a rural area and wish to use our dispensing service, please contact the dispensary for more information.
To request medication, you can now use our online form. We can accept payment for medication by card only. No cash or cheques please.
Order by post
Please do not leave any paper repeat prescription requests at our Langford Surgery, these will be rejected.
You can drop your paper repeat prescription requests into the Victoria House Surgery white postbox. This is found on the wall opposite our main door at the surgery in Buckingham Road, Bicester, OX26 3EU.
If you're unable to collect your prescription from the surgery, please include a stamped, addressed envelope for return by post. Please allow at least seven days if requesting your medication by post.
Your local pharmacy
Pharmacy Ordering
Your pharmacy can order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the dispensary about your prescription, please contact us.
Further prescriptions information
Medication reviews
As part of good clinical practice, repeat prescriptions are reviewed regularly by your doctor, who may insist on seeing you before issuing a repeat prescription, so at these times the process may take a little longer. Please ensure that you re-order in good time to avoid running out of your medication.
Antibiotic prescribing
We prescribe antibiotics only when necessary, as many conditions like sore throats, earaches, and coughs are viral and won’t respond to them. These issues typically resolve with time and symptomatic treatment. If symptoms persist, we are happy to review your case.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.