You and Your General Practice (YYGP)

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team.

YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). 

This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS).

It has lots of helpful information, including:

• What happens when you contact your practice to request an appointment
• Who might help you
• How to find and use online services
• The best way to get help when the practice is closed
• How to give feedback or raise concerns.

Click on the link below to read the guide:

NHS England - You and Your General Practice