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SERVICES
ONLINE CONSULTATION
Use our eConsult online portal to self-check your symptoms and receive medical advice 24/7
THE NHS APP
Check symptoms, books appointments, order repeat prescriptions, view your medical records
RECEPTION ENQUIRIES
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SELF-HELP & WELLBEING
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APPOINTMENTS
Book your appointment online 24/7 with Patient Access
REPEAT PRESCRIPTIONS
Order your repeat prescriptions online 24/7 with Patient Access
SERVICES WE PROVIDE
Find out more about the services we provide at Alchester Medical Group
ADMIN ROOM
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FEEDBACK
Leave feedback, see our reviews, cqc reports, gp patient survey and friends & Family test
GENERAL INFO
Information which just doesn't go anywhere else
ONLINE FORMS
Forms for you to submit online securely to the practice
PATIENT GROUP
Information on the patient group, what it does and how to apply to join
PRACTICE TEAM
Meet our staff -
SURGERIES
About Alchester Medical Group
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
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eConsult: Important Information: Please Read
Please do not submit routine issues after 11:00am.
If you submit an eConsult after 11:00am with an issue that is considered routine, we will ask you to resubmit your eConsult before 11:00am on a day your usual GP is available. Visit this page to find out what days your usual GP is available.
Please DO NOT use our eConsult for medication requests but ask in the usual way. We will not process any medication requests through eConsult (please read on if your request is about a contraceptive pill request).
eConsult is for clincal issues only - visit this page if you have an admin or other enquiry.
- If your enquiry is about a UTI - please do NOT submit an eConsult; please instead bring a urine sample in a sterile pot to our Victoria House Surgery.
- If your issue is about a rash or other skin problems, please ensure you provide a photo when submitting your eConsult enquiry.
- For a contracpetive pill request: please be aware that you will need to include a current blood pressure reading and your weight. If you do not provide either of these your request will be rejected and will likely cause a delay in your prescription being issued. If you are unable to submit either a BP reading and/or your weight, please call the surgery to make an appointment for a pill check. Once submitted your request will be passed on to a clinician and will be actioned within 5 working days.
