eConsult: Important Information: Please Read

Please do not submit routine issues after 11:00am.

If you submit an eConsult after 11:00am with an issue that is considered routine, we will ask you to resubmit your eConsult before 11:00am on a day your usual GP is available. Visit this page to find out what days your usual GP is available.

Please DO NOT use our eConsult for medication requests but ask in the usual way. We will not process any medication requests through eConsult (please read on if your request is about a contraceptive pill request).

eConsult is for clincal issues only - visit this page if you have an admin or other enquiry.

  • If your enquiry is about a UTI - please do NOT submit an eConsult; please instead bring a urine sample in a sterile pot to our Victoria House Surgery.
  • If your issue is about a rash or other skin problems, please ensure you provide a photo when submitting your eConsult enquiry.
  • For a contracpetive pill request: please be aware that you will need to include a current blood pressure reading and your weight. If you do not provide either of these your request will be rejected and will likely cause a delay in your prescription being issued. If you are unable to submit either a BP reading and/or your weight, please call the surgery to make an appointment for a pill check. Once submitted your request will be passed on to a clinician and will be actioned within 5 working days.